top of page

Three steps.
No surprises.

What to expect

From the moment you message us to the day you don't need to any more. Everything laid out — the intake, the treatment, the payment, the follow-up.

Book on WhatsApp

Assess. Treat.
Integrate.

A full 60-minute intake — history, movement analysis, load, and goals. We identify what's really driving the pain, stiffness, or limit.

The process

Before you meet your clinician, our client experience team will handle your booking, insurance queries, and first-visit paperwork — so your session can start on time.

01

Assess

02

Movement-based physiotherapy, manual therapy, corrective exercises, strength and mobility work — progressed session to session, sequenced for your body and your goals.

Treat

03

We guide you back to real life — work, sport, training — with a clear rehab plan, regular reassessment, self-management strategies, and the tools to keep it that way.

Integrate

what-to-expect-hero.webp

Where the work
 actually happens.

Inside the clinic

Every session runs in a private treatment room, one-on-one with your clinician. Quiet space to move, load, and be assessed properly — without a queue building up behind you.
 

60 Tessensohn Road, five minutes from Farrer Park MRT (Exit B).

Preparation is
part of the work.

Small things that help us deliver the depth of care your body deserves.

01

Bring what’s relevant.

Recent X-rays, MRI reports, or doctor’s referrals related to your condition — if you have them. They give our physiotherapists valuable context during your assessment.

02

Wear something you can move in.

Loose-fitting, stretchy clothing that allows easy movement and access to the affected area. For lower body cases, shorts. For upper body, a tank top or t-shirt.

03

Eat something light.

1–2 hours before your appointment. An empty stomach can interfere with certain assessment techniques.

04

Arrive 10–15 minutes early.

Enough time to find parking, locate the clinic, and settle in before your session begins.​

05

Bring your questions.

Specific concerns about your pain, your goals, and how the condition is affecting your daily life. We want to answer them properly — not rushed at the door.​

06

Reflect on your pain history.

When it started. What worsens or improves it. How it’s changing how you live. This context sharpens the diagnosis of back pain, neck pain, or sports injuries.

Before your first visit

Pay at session.
Claim after.

We hand you a receipt at the end of every session. Submit it to your insurer for reimbursement.

Payment & insurance

Payment methods

We work with most major private insurers in Singapore. Bring your insurance card on the day and we’ll issue an itemised receipt suitable for your claim. If you’re unsure whether your specific policy covers physiotherapy, message us on WhatsApp before your visit and we’ll confirm.

​

Medisave: post-hospitalisation only, via integrated shield plan. Outpatient physio is not Medisave-claimable.

FAQ

The questions,
answered plainly.

  • No — you can book directly with our physiotherapy clinic at Farrer Park. If you're claiming through insurance, some policies require a referral, which we'll flag on WhatsApp before your first visit.

  • It depends on your case. Most patients see meaningful change from our active movement-based approach within 4–6 sessions; complex or chronic cases take longer. We agree the plan with you after the first assessment.

  • Something you can move in — shorts, leggings, a T-shirt. For sports physiotherapy in Singapore we may ask you to bring or wear your training kit if we're running gait analysis or return-to-sport work.

  • Not currently — every session runs at our Farrer Park clinic. Message us on WhatsApp and we'll confirm the best pathway (sports, spine, sports massage, or post-op).

  • Please give us 24 hours' notice on WhatsApp. Late cancellations are charged in full so we can protect the appointment for the next person visiting the Farrer Park clinic.

  • Medisave only applies to physiotherapy post-hospitalisation, via an integrated shield plan — so it's usually only relevant for post-op rehabilitation in Singapore. Outpatient physio is not Medisave-claimable. Talk to us and we'll help you check your specific case.

new footer cta_11zon_edited.png

studio

hours

Mon – Thu

Fri

Sat

Sun

8am – 8pm

9am – 1pm

9am – 6pm

Closed

REACH US

+65 8057 1800

Start your journey
today.

One session with us may be exactly what you need to be in control of your life.

Message us on WhatsApp. Usually replied within the hour on weekdays.

Ready when you are

bottom of page